Our customer service team is happy to assist you with:

Order inquiries (tracking, status updates, changes)

Detailed product information and personalized recommendations

Handling and resolving complaints and feedback

Guidance on returns and exchanges

Methods of Contact

Order inquiries and feedback: Send us an email at info@reminora.co.uk or use our contact form for any questions regarding your order or to provide feedback. Our goal is to respond within one business day.

Privacy & Data Processing

We value your privacy. Any personal data shared with our customer service team is handled in accordance with GDPR regulations and our privacy policy.

Terms & Conditions

By contacting our customer service, you accept our general terms and conditions.

Commitment to Customer Service

We promise timely, courteous, and efficient service to ensure your satisfaction.

Limitations

While we strive to resolve all concerns internally, some issues may need to be referred to external partners (e.g., shipping providers).

Policy Updates

This contact policy may be updated to reflect changes in our services, with significant updates communicated via email or website notifications.